Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Session Route, LLC (“Session Route,” “we,” “us,” or “our”) governing your access to and use of the website located at sessionroute.com, including all related services, features, content, and applications (collectively, the “Platform”).

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the “Effective Date” above and, where appropriate, notifying you by email. Your continued use of the Platform after any modifications constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years of age and capable of forming a binding legal agreement to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.

If you are using the Platform on behalf of a business, organization, or other entity, you represent that you have the authority to bind that entity to these Terms, and “you” refers to both you individually and the entity.

3. Account Registration

To access certain features of the Platform, you must create an account by providing accurate, current, and complete information. You agree to update your information as necessary to keep it accurate.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@sessionroute.com if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate any account that we reasonably believe violates these Terms, contains false information, or has been compromised.

4. Platform Description & User Roles

Session Route is a marketplace and management platform connecting recording studios, audio engineers, and artists. The Platform enables studio discovery, session booking, payment processing, file delivery, and calendar management.

4.1 Studio Owners

Studio owners may list their recording studios, set pricing and availability, manage rooms and engineers, process bookings, receive payments via Stripe Connect, and sync sessions with Google Calendar. Studio owners are responsible for the accuracy of their listings, including pricing, availability, equipment, and studio descriptions.

4.2 Artists

Artists may browse and book recording sessions, upload preparation materials, receive session files, manage their song library, and build a public profile. Artists are responsible for attending booked sessions on time and complying with studio policies.

4.3 Engineers

Engineers may create profiles, set their availability, receive session assignments from studios, manage sessions, and build their professional reputation. Engineers are responsible for maintaining accurate availability and fulfilling assigned sessions.

4.4 Marketplace Role

Session Route acts solely as an intermediary platform connecting studios, artists, and engineers. We are not a party to any booking agreement between users. We do not own, operate, or manage any recording studio, and we do not employ any engineers listed on the Platform. The contractual relationship for any session is between the studio and the artist.

5. Bookings & Sessions

5.1 Booking Confirmation

A booking is confirmed when the artist completes the checkout process and a deposit or full payment is successfully processed. Once confirmed, both the artist and studio are expected to honor the booking.

5.2 Cancellation

Cancellation policies are set by individual studios and displayed at the time of booking. Artists should review the applicable cancellation policy before confirming a session. If a studio cancels a confirmed booking, the artist is entitled to a full refund of any amounts paid.

5.3 No-Shows

If an artist fails to attend a confirmed session without prior cancellation, the studio may retain the deposit or charge the full session rate in accordance with their posted policies. Repeated no-shows may result in account suspension.

5.4 Session Conduct

All users are expected to behave professionally and respectfully during sessions. Studios reserve the right to end sessions early and remove any individual who engages in disruptive, threatening, or illegal behavior. No refund will be issued in such cases.

6. Payments, Fees & Payouts

6.1 Payment Processing

All payments are processed through Stripe, our third-party payment processor. By making a payment, you agree to Stripe’s Terms of Service. Session Route does not store full credit card numbers on its servers.

6.2 Deposits & Authorization

Studios may require a deposit at the time of booking (typically 50% of the session total). A pre-authorization hold for the remaining balance may be placed on your payment method prior to the session. The final charge is captured upon session completion.

6.3 Platform Fees

Session Route charges a platform fee on each transaction as disclosed at checkout. The fee structure is determined by the studio’s subscription tier and is included in the booking total shown to the artist before confirmation.

6.4 Studio Payouts

Studios receive payouts through Stripe Connect. Payout timing and availability are subject to Stripe’s policies and the studio’s Stripe account configuration. Session Route is not responsible for delays caused by Stripe or the studio’s banking institution.

6.5 Refunds

Refund eligibility is determined by the studio’s cancellation policy. Approved refunds are processed through Stripe and may take 5–10 business days to appear on your statement. Session Route reserves the right to mediate disputes and issue refunds at its sole discretion in cases of policy violations.

6.6 Taxes

Users are solely responsible for determining and fulfilling their tax obligations arising from transactions on the Platform. Session Route does not provide tax advice and does not collect or remit sales tax on behalf of studios unless required by applicable law.

7. Subscriptions

7.1 Studio Subscriptions

Studios may choose from available subscription tiers that determine features, room limits, and platform fee rates. Subscriptions are billed on a recurring monthly or annual basis as selected at the time of purchase.

7.2 Artist Storage Plans

Artists receive complimentary storage with every booking. Additional storage capacity may be purchased through paid plans. Storage plans are billed on a recurring monthly or annual basis.

7.3 Billing & Renewal

Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time.

7.4 Price Changes

We reserve the right to modify subscription pricing. Existing subscribers will be notified at least thirty (30) days before any price increase takes effect. Continued use after the price change constitutes acceptance of the new pricing.

8. User Content

8.1 Ownership

You retain all ownership rights to content you upload, submit, or transmit through the Platform, including but not limited to session recordings, beats, reference tracks, profile information, reviews, and photos (“User Content”).

8.2 License Grant

By uploading User Content, you grant Session Route a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, transmit, display, and distribute your User Content solely as necessary to operate and provide the Platform. This license terminates when you delete the content or your account, except where the content has been shared with other users (e.g., session files delivered to artists).

8.3 Content Restrictions

You agree not to upload, post, or transmit any User Content that:

• Infringes any third party’s intellectual property, privacy, or publicity rights
• Is unlawful, defamatory, obscene, threatening, or harassing
• Contains viruses, malware, or other harmful code
• Misrepresents your identity or affiliation
• Constitutes spam, unsolicited advertising, or promotional material

We reserve the right to remove any User Content that violates these Terms without notice.

8.4 Session Files & Recordings

Session recordings and files uploaded by studios or engineers for delivery to artists are the intellectual property of the respective rights holders as determined by the agreement between the artist and studio. Session Route merely facilitates the storage and delivery of these files and makes no claim of ownership.

9. Intellectual Property

The Platform, including its design, logos, trademarks, text, graphics, software, and all other content created by Session Route (collectively, “Our Content”), is owned by or licensed to Session Route and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works based on Our Content without our prior written consent. “Session Route” and associated logos are trademarks of Session Route, LLC. Unauthorized use is strictly prohibited.

10. Prohibited Conduct

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
• Create fake accounts, impersonate any person or entity, or misrepresent your affiliation
• Interfere with or disrupt the Platform, servers, or networks connected to the Platform
• Attempt to gain unauthorized access to other users’ accounts or any secured portions of the Platform
• Use automated means (bots, scrapers, crawlers) to access or collect data from the Platform without our written consent
• Circumvent or manipulate the booking, payment, or review systems
• Post false, misleading, or fraudulent reviews
• Harass, abuse, threaten, or discriminate against any user
• Use the Platform to solicit transactions outside the Platform to avoid fees
• Upload content containing malware, viruses, or any harmful code
• Violate the intellectual property rights of Session Route or any third party

Violation of any of the above may result in immediate account suspension or termination, at our sole discretion.

11. Reviews & Ratings

Users may leave reviews and ratings for studios and engineers following completed sessions. Reviews must be honest, accurate, and based on genuine firsthand experience. Session Route reserves the right to remove reviews that are fraudulent, defamatory, contain prohibited content, or violate these Terms.

Studios and engineers may not offer compensation or incentives in exchange for positive reviews, nor may they threaten or coerce users into removing negative reviews.

12. Third-Party Services & Integrations

The Platform integrates with third-party services including Stripe (payments), Google Calendar (scheduling), and others. Your use of these services is subject to their respective terms of service and privacy policies.

Session Route is not responsible for the availability, accuracy, or conduct of any third-party service. We do not endorse and are not liable for any loss or damage arising from your use of third-party services accessed through the Platform.

13. Identity Verification

Certain studios may require identity verification before a session. If a studio has enabled this feature, you may be asked to present valid government-issued identification upon arrival. Failure to provide acceptable identification may result in the studio denying entry, and the studio’s cancellation policy will apply.

Session Route does not store copies of government-issued identification. Any identity verification is conducted at the studio’s discretion and in accordance with applicable law.

14. Disclaimers

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SESSION ROUTE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE PLATFORM, INCLUDING STUDIO LISTINGS, REVIEWS, OR USER PROFILES.

SESSION ROUTE DOES NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF ANY STUDIO, SESSION, OR SERVICE OFFERED THROUGH THE PLATFORM. USERS INTERACT WITH EACH OTHER AT THEIR OWN RISK.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SESSION ROUTE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.

IN NO EVENT SHALL SESSION ROUTE’S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO SESSION ROUTE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER OR NOT SESSION ROUTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

16. Indemnification

You agree to indemnify, defend, and hold harmless Session Route, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of or access to the Platform
• Your violation of these Terms
• Your violation of any third party’s rights, including intellectual property or privacy rights
• Any User Content you submit through the Platform
• Any dispute between you and another user of the Platform

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal claim, you agree to contact us at support@sessionroute.com and attempt to resolve the dispute informally for at least thirty (30) days.

17.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English and shall take place in the state of the defending party’s principal place of business, or remotely by mutual agreement.

17.3 Class Action Waiver

YOU AND SESSION ROUTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate the claims of multiple parties.

17.4 Exceptions

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Claims within the jurisdiction of small claims court may be filed in such court.

18. Termination

18.1 By You

You may terminate your account at any time by using the “Delete Account” feature in your dashboard settings or by contacting us at support@sessionroute.com. Upon termination, your right to access the Platform ceases immediately.

18.2 By Session Route

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, fraudulent activity, extended inactivity, or conduct that we determine, in our sole discretion, is harmful to other users or the Platform.

18.3 Effect of Termination

Upon termination, all licenses granted to you under these Terms cease immediately. Any outstanding payments owed by you remain due. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 8, 9, 14, 15, 16, and 17.

19. Governing Law

These Terms and any dispute arising out of or related to these Terms or the Platform shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions.

20. General Provisions

20.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Session Route regarding your use of the Platform and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

20.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. A waiver of any provision is effective only if in writing and signed by Session Route.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Session Route may assign its rights and obligations without restriction.

20.5 Force Majeure

Session Route shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, labor disputes, government actions, internet or power outages, or third-party service failures.

20.6 Notices

Notices to you may be sent to the email address associated with your account. Notices to Session Route should be sent to legal@sessionroute.com. Notices are deemed received when sent by email, provided that no delivery failure notification is received by the sender.

21. Contact Us

If you have questions or concerns about these Terms of Service, please contact us at: